Amy Searls

Amy Searls is the Chief Experience Officer for Prime Healthcare, one of the largest health systems in the United States. In her role, Searls oversees Prime Healthcare's ongoing strategy to improve and enhance the patient experience throughout their 45 hospitals and more than 300 outpatient locations in 14 states. Searls' previous roles include executive director of patient experience at the University of Colorado and UCHealth in Aurora, Colorado. With more than 25 years of leadership experience, Searls has helped develop and implement many educational and training programs and resources designed to positively impact the employee, provider, and patient. Her background includes experience and positive results in clinical and non-clinical operations in hospital and ambulatory settings. Most recently, Searls is focused on availing mental health and wellness resources for Prime's employees and has created a leadership development curriculum and coaching model to help leaders succeed. Searls is part of the West Coast Patient Experience Collaborative and is also a member of the Leader's Board for Patient Experience Executives. She's published multiple articles related to patient and employee experience and strives to help leaders achieve a higher level of performance in an ever-changing and challenging health care industry.