Women We Admire is pleased to announce The Top 50 Women Leaders in Consumer Products and Retail for 2024. The leaders of consumer products and retail work for some of the most well-known companies and brands in the world. Consumer products are very important to our economy, and retail is how many of these products are ultimately delivered into the hands of consumers. The talented, skilled women leading these industries serve in a variety of positions, including roles in merchandising, marketing, communications, creative, transportation, logistics, technology, finance, and more.
In this field, we honor the Senior Vice President of Enterprise Strategy and Transformation of Ulta Beauty, Kristin Wolf. With over 20 years of strategy and operating experience, Wolf is a seasoned executive who leads a dynamic team at Ulta Beauty to develop innovative, nimble strategies that guide the enterprise and enable growth.
We also recognize the diverse talents of Bani Malhotra, the Senior Director of Product Management at Walmart. After spending the early part of her career in investment banking, Malhotra pivoted to product management and e-commerce, with more than 10 years of experience across the retail, grocery, and telehealth industries.
Lastly, we acknowledge the important work of Gigi Ganatra Duff, the Head of Communications and Corporate Affairs at Nordstrom. In this role, Duff leads Nordstrom’s corporate social and environmental responsibility initiatives, as well as the external and internal communications strategies.
Please join us in celebrating the accomplishments of The Top 50 Women Leaders in Consumer Products and Retail for 2024.
1). Stacey Tank
Chief Executive Officer, Bespoke Beauty Brands
Stacey Tank is an over 20-year Fortune 500 veteran and currently Chief Executive Officer for Bespoke Beauty Brands (BBB), owner of high-growth cosmetics brands Jason Wu Beauty and KimChi Chic Beauty, which can be found in places like Target, CVS, JCPenney, Amazon, the TikTok Shop and beyond. BBB was founded in 2019 by serial entrepreneur Toni Ko who sold her first cosmetics company, NYX, to L’Oreal in 2014 for $500 million.
Prior to BBB, Tank was based in Amsterdam in the role of chief transformation officer for Heineken. As a direct report to the CEO and member of the executive committee, she shepherded the company's growth strategy, "EverGreen," to ensure the organization adapted amidst a rapidly changing environment. Tank also formerly led the multi-billion dollar Home Depot Installation Services and Home Depot Measurement Services businesses for The Home Depot, the world’s largest home improvement retailer.
Dedicated to the intersection of business and positive impact on society, Tank has repeatedly authored large-scale movements across enterprises like General Electric, HEINEKEN, and The Home Depot, including launching Heineken’s net zero carbon commitment, a quarter-of-a-billion-dollar program to support veteran housing and a $50 million shop class program that infused 20,000 skilled tradespeople into the US economy.
Tank is the founder of Our Happy Place, a nonprofit serving children, educators, and families navigating childhood mental wellness. She also sits on the board, audit, and ESG committees for Blackstone-owned Interior Logic Group, the leading US installer of interior finishes for new home construction. Tank is a 2020 World Economic Forum Young Global Leader, 2019 Henry Crown Fellow at the Aspen Institute, and 2014 Academy for Systems Change Fellow. She graduated summa cum laude from Syracuse University. Tank is married with three sons, two human and one canine.
2). Kristin Wolf
Senior VP, Enterprise Strategy & Transformation, Ulta Beauty
Kristin Wolf is the Senior Vice President of Enterprise Strategy and Transformation of Ulta Beauty. As a seasoned executive with over 20 years of strategy and operating experience in retail and CPG, Wolf leads her dynamic team at Ulta Beauty to develop innovative, nimble strategies that guide the enterprise, enable growth, and ultimately deliver on Ulta Beauty's mission to be the most loved beauty retailer.
Wolf is a results-driven leader with a passion for tackling tough business challenges while partnering with the C-suite to deliver fresh thinking that fuels enterprise-wide, transformational growth. In her current role, she leads cross-functional teams as they reimagine Ulta Beauty’s corporate strategy, with a focus on innovation and leadership in both the beauty and retail industries.
Wolf currently serves as an executive board member of the Lynn Sage Breast Cancer Foundation and a board member at the Chicago Scholars. She received her undergraduate degree in economics from Northwestern University and her MBA from The Wharton School at the University of Pennsylvania.
4). Jennifer McKeehan
Senior VP, Delivery & Transportation, Walmart
Jennifer McKeehan is a global operations and supply chain executive with more than 15 years of experience across retail and e-commerce channels. In August of 2022, she was named Senior Vice President of End-to-End Delivery at Walmart. In this role, her scope of influence encompasses first, middle, and last-mile fulfillment while embodying the culture to achieve the common purpose of saving people money so they can live better.
Before coming to Walmart, McKeehan served as SVP and global head of supply chain for Peloton Interactive leading the team responsible for all operational aspects of the supply chain, including transformation across people, processes, and technology. She oversaw sales and operations planning, distribution, transportation, inventory allocation, technology, and final mile across all channels, including connected fitness, accessories, and apparel. McKeehan was also VP of supply chain for The Home Depot leading the inventory planning and replenishment supply chain functions, as well as digitization and integrated decision-making for all fulfillment channels across stores and online, managing an over $15 billion inventory.
McKeehan was previously featured in Atlanta Business Journal’s 40 Under 40, Georgia Tech's 40 Under 40, and the Wall Street Journal, and was a Harvard Business School guest speaker. She is also a member of the Leadership Atlanta Class of 2020. In her personal time, she serves on the Emerging Leaders Committee for Children’s Healthcare of Atlanta, cheering on Georgia Tech football and spending time with her husband and four children. McKeehan has an undergraduate degree in industrial engineering from Georgia Tech.
5). Masako Konishi
Chief Merchandising Officer, Forever 21
Masako Konishi is the Chief Merchandising Officer at Forever 21, where she leads the Merchandising, Design, Trend & Concept, and Merchandise Planning teams, and is responsible for the brand’s overarching product strategies across Stores, Digital, and Wholesale.
Prior to Forever 21, Masako held leadership roles at a variety of iconic brands, including Victoria’s Secret, Gap, Fashion Nova, Abercrombie & Fitch, James Perse, and 7 For All Mankind. She began her career at Gap Inc., where she was a graduate of the Retail Management Program and went on to launch the first Banana Republic stores in Japan.
As an avid champion for diversity, Masako currently serves as the executive sponsor for A.S.I.A., the employee resource group for Asian American, Native Hawaiian and Pacific Islander associates for SPARC LLC, which includes brands like Brooks Brothers and Reebok, in addition to Forever 21. Previously, she was the executive sponsor for Victoria Secret’s AANHPI inclusion group as well as a founding member of VS&Co’s Executive Diversity Council.
Masako received her bachelor’s degree from Harvard and serves as an alumni advisor to undergraduates exploring careers in the fashion and retail industries. As an alumni interviewer, she also meets with applicants to the College every year and makes recommendations to the Harvard Admissions Office.
6). Pamela Stewart
Chief Customer Officer - Retail, North America Operating Unit, The Coca-Cola Company
Pamela Stewart has spent 20 years across the Coca-Cola System in various key senior leadership roles in the areas of global, national, and regional sales; operations; finance; revenue growth management; foodservice on-premise and B2B retail business segments. She currently is the Chief Customer Officer of Retail for the North America Operating Unit at The Coca-Cola Company. She is responsible for 81 million consumers, over 600 customers, over 25 bottlers, franchise leadership, and all routes to market for the West geography. The Coca-Cola Company is a total beverage company with products sold in more than 200 countries and territories. Their company’s purpose is to refresh the world and make a difference. They sell multiple billion-dollar brands across several beverage categories worldwide.
Stewart has spent over 20 years across the Coca-Cola System in various key senior leadership roles across sales, operations, finance, revenue growth management, and general management. Prior to Coca-Cola, she spent several years in finance across the telecommunications industry. She is the recipient of numerous honors, including the 2023 BET Iconic Executive Award; the 2022 Phoenix Award by the Mayor of Atlanta; and 2022 OUT Magazine’s 20 Global Titans of Media & Entertainment. She was featured in the 2019 number-one bestselling Amazon book release, 9 Steps to Build Your Brand, Establish Your Legacy, and Thrive by Jo Miller.
Beyond her undergraduate and graduate business degrees from Georgia State University, Oglethorpe University, and her Harvard Business School executive education certification, Stewart is also a proud graduate of the GCLS Writing Academy and Leadership Atlanta.
8). Tracy Irvine
Associate General Counsel of Product, Marketing & Intellectual Property (Americas), VF Corp.
Tracy Irvine is the Associate General Counsel of Product, Marketing, and Intellectual Property, Americas, for VF Corp. VF, headquartered in Denver, Colorado, is one of the world’s largest apparel, footwear, and accessories companies connecting people to the lifestyles, activities, and experiences they cherish most through a family of iconic outdoor, active and workwear brands, including The North Face, Vans, Timberland, and Dickies.
In her role, Irvine works on everything from contracts to marketing initiatives to brand strategy, with a focus on marketing and product claims, sustainability initiatives, ESG issues, and associated materials review. She also heads the Advertising, Marketing, and Promotions Center of Excellence for the Legal Department at VF. Prior to joining VF, Irvine was a marketing counsel for Visa USA, supporting their global advertising, marketing, and sponsorship initiatives. Before that, she was she was senior counsel for NRG Energy in Houston, Texas.
Irvine began her legal career as an associate at Norton Rose Fulbright (formerly Fulbright & Jaworski) after graduating from Tulane University Law School in New Orleans (she was part of the “Katrina Class” – they began their school year in August of 2005, a week before Hurricane Katrina hit the city). She went to The University of Texas at Austin for her undergraduate degree in business administration with a focus on business marketing.
10). Bani Malhotra
Senior Director of Product Management, Walmart
Bani Malhotra is the Senior Director of Product Management and E-commerce at Walmart. She first joined the company in 2021 to lead personalization and is currently responsible for oversight of building best-in-class e-commerce site discovery and inspirational experiences for the organization.
Malhotra spent the early years of her career in investment banking, M&A, and venture capital, and brings in more than 10 years of e-commerce experience across the retail, grocery, and telehealth industries for direct-to-consumer, marketplace, and subscription business models. Before her current role, Malhotra was the head of product at Curology. She also led flagship products at Narvar, and she held early-hire lead positions at Shipt (acquired by Target) and Flipkart (acquired by Walmart).
Malhotra is passionate about supporting aspiring and early PMs, is an active member of Women in Product at Walmart and the community, and is also an instructor at Product School, USA. She earned an undergraduate degree from the Indian Institute of Technology and an MBA from the Indian School of Business with majors in strategy and finance. She lives in the Bay Area with her husband and two kids.
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11). Claudia Lima-Guinehut
Chief Merchant Officer & EVP, Claire's
Claudia serves as Executive Vice President and Chief Merchandising Officer managing Claire’s international merchandising, sourcing, and design strategy as well as its piercing business.
Prior to joining Claire’s in June 2023, Claudia was Senior Vice President of Global Merchandising and Strategic Partnerships at The Children’s Place. Before joining The Children’s Place in 2014, she held roles of increasing responsibility in merchandising and product design at Destination Maternity, Zara, Camuto Group, Ralph Lauren, and Fifth & Pacific Companies.
Lima-Guinehut holds her Bachelor of Science in Marketing from New York University and her SIPA Master of Business Administration from Columbia University.
12). Gigi Ganatra Duff
Head, Communications & Corporate Affairs, Nordstrom
Gigi Ganatra Duff has served as the Head of Communications and Corporate Affairs at Nordstrom since March 2017. She leads the company’s public affairs, including Nordstrom’s corporate social and environmental responsibility initiatives. Duff and her team focus on external and internal communications strategies that promote, enhance, and protect the Nordstrom and Nordstrom Rack company reputation, including Nordstrom corporate citizenship initiatives, brand PR and events, charitable giving, employee engagement and issues, and crisis management.
Before joining Nordstrom, Duff served as VP of communications of HSNi, where she oversaw all corporate and consumer communications for the HSNi portfolio of 8 brands, as well as HSNi Cares, the philanthropic arm of the company. Duff also served as senior director of global public relations for Starwood Hotel’s design and luxury brands, including St. Regis Hotels & Resorts, The Luxury Collection, W Hotels Worldwide, and Le Mèridien. Before that, she held leadership roles at Harrison & Shriftman, Terra Group, and Gen Art.
Duff is a leader in her field with more than 20 years of experience in strategic marketing, brand development, corporate social responsibility, reputation management, public relations, and special events, including a rich background in fashion, art, hospitality, and real estate. Duff started her career as an entrepreneur and has a passion for supporting and mentoring emerging talent. She currently serves on the board of directors at FIT, the Fashion Institute of Technology, and previously on the foundation board of Johns Hopkins All Children’s Hospital. She supports numerous local nonprofit organizations in NY, Miami, and Seattle.
14). Molly Fields
Senior Director, Learning & Development, Verizon Authorized Retailer, TCC
Molly Fields graduated from Ball State University with a Bachelor of Science in Education, and since then, has been focused on cultivating a culture of learning and growth with every team she has had the opportunity to work alongside. She has never stopped being a student and through continuing professional learning she has achieved many professional certifications, including but not limited to, Six Sigma Green Belt, LEAN, Agile, PMQ, ITIL Foundations, Change Management, and more.
Molly has spent the past 14 years working with TCC a Verizon Authorized Retailer in a variety of roles. The past decade has been exciting in the wireless industry and she has been a lynchpin for the business by developing critical policy and procedure guides, dynamic learning content, and streamlining communication.
Molly is described as one of the best leaders in the business because of her emotionally intelligent leadership style that is focused on inspiring and empowering others to manage their perspectives and achieve conceptual understanding.
16). Rose Hartley
Head of Sustainability, Misfits Market
Rose Hartley is the Head of Sustainability of Misfits Market, a US e-commerce grocer. Misfits Market is the only US grocer that works to save foods from waste and loss as part of their procurement strategy, purchasing over 500,000 lbs of foods each week that otherwise would have gone to waste or lesser outcomes. Before Misfits Market acquired Imperfect Foods, Hartley served as the sustainability manager of Imperfect Foods.
Hartley has dedicated her career to private and public solutions to combat climate change. Within this, she has made significant contributions to various fields, including sustainable operations, climate disaster relief, micro-finance, and food and agriculture. She holds a post-graduate degree in sustainable operations and management and is a TRUE Zero Waste Advisor.
Outside of her professional role, Hartley serves as a board member and advisor for four impact-focused organizations – the Upcycled Foods Association, Soapbox Project, RiteSize, and Women in Corporate Social Responsibility.
17). Lisa Kinney
Executive Head, Enterprise Analytics, Albertsons Companies
Lisa Kinney is currently Executive Head of Enterprise Analytics of Albertsons Companies, an American grocery company founded and headquartered in Boise, Idaho. Kinney joined Albertsons in 2018, spearheading customer strategy and decision-making within the merchandising organization. Her efforts helped drive the culture shift in customer-oriented thinking, which quickly evolved into a broader remit as the organization pivoted to a customer-obsessed aspiration to build deep & lasting relationships with customers. Kinney is responsible for market intelligence, research, and customer behavior analytics to fuel decision-making across all major business pillars. In parallel to supporting strategic analytics and consulting, Kinney is also spearheading inception thinking associated with data products, and monetization to drive alternative revenue.
Before joining Albertsons Companies, Kinney was a CPG practice lead at Symphony RetailAI. Before that, she was an SVP at EYC (now Symphony EYC). Earlier in her career, she worked with Unilever as a category development manager. Kinney’s industry experience is extensive, and she is a passionate believer in the power of customer-driven strategy and its pragmatic integration into an organization’s ecosystem. She has served as a consultant to industry-leading brands and global retailers, focused on loyalty strategy and activation, defining, and building lifetime value through customer intelligence, merchandising best practices, and one-on-one marketing execution. She has delivered over $1.5 billion in topline revenue through data monetization.
Kinney earned her Bachelor’s degree in Marketing and Business Administration from the University of Phoenix. She has served in several advisory and mentorship positions, such as a former advisor to Blue Rock Capital, a career mentor for Xavier University, and a former advisory board member for AdAdapted and 4C. Kinney is currently an advisor to Global Retail Leaders, RETHINK Retail.
18). Lisa Scheps
VP, Lancôme.com, L'Oréal
Lisa Scheps is the Vice President of Lancôme.com at L'Oréal. For more than a century, L’Oréal has devoted itself to bringing beauty to all people. Their goal is to win over another one billion consumers around the world by innovating and creating cosmetic and skin care products that meet the infinite diversity of their beauty needs and desires.
With extensive expertise in e-commerce, sales growth, and relationship management, Scheps excels in digital marketing and social media, storytelling, content strategy, and SEO, SEM, and CRM optimization. Her proficiency extends to UX and CX excellence, research and development, forecasting and budgets, and account management. She is skilled in retail planning and data analysis, consistently driving results and fostering innovation in these areas.
Previously, Scheps was a director of e-commerce retail at Reprise Digital. Before that, she was a director of global partner services and experiences at Nike. Earlier in her career, she worked with Perfumania as an allocator. Scheps earned an MBA in business administration and marketing from Adelphi University and an undergraduate degree in English from Stony Brook University.
19). Nicole Jordan
Senior VP, Commercial Strategy & Digital Transformation, Southern Glazer’s Wine and Spirits
Nicole Jordan serves as the Senior Vice President of Commercial Strategy and Digital Transformation at Southern Glazer’s Wine and Spirits.
In this capacity, Jordan manages the department of people focused on evaluating all aspects of the company’s business, focusing on how to increase efficiency, enter new business lines, or grow existing revenue (profitability) through digitization. This includes leading commercial strategy for her over $20 billion company, as well as leading a comprehensive digital portfolio, including e-commerce, digital/automated retail execution, CRM, digital marketing, digital analytics and data science, strategic partner portals/TPM, marketplace, and digital partnerships. Launched in 2019, this digital portfolio has been incredibly successful under Jordan's leadership.
Jordan is focused on transforming the alcohol industry through technology and data. She started at Southern Glazer’s Wine and Spirits in 2006 as a junior category analyst and has worked her way up to SVP. Jordan has an MBA in Strategic Management from The Wharton School.
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20). Melissa Filipatos
VP, Channel Partnerships, Strategic Alliances, & Reseller Programs, Grainger
As Vice President of Channel Partnerships, Strategic Alliances, and Reseller Programs, Melissa Filipatos and her team help Grainger’s customers meet their goals by empowering diverse and small authorized Grainger resellers. She also leads Grainger’s Public Safety and Emergency Management team, whose mission is to ensure team member health and safety and support customers in preparing for, responding to, and restoring business operations.
Before this role, Filipatos served as VP of sales effectiveness for the US and Canada and led a team that consistently improved Grainger’s return on investment in its sales force. Preceding that, in the role of VP of sales effectiveness and sourcing, she integrated various centers of excellence across North America, and as VP of pricing execution, sales support, and sourcing, she led a diverse team to improve operational efficiencies, cycle times, and win rates.
While in a leadership position with the Grainger Women’s Business Resource Group, Filipatos played a key role in the sponsorship and execution of the first annual Women’s Leadership Summit. She maintains a passion for being a change leader and talent advocate across the organization and is committed to fostering an environment that embraces diversity, equity, and inclusion, where top talent can thrive. Filipatos currently sits on the board of directors of the Chicago YWCA, whose mission is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.
23). Michele Billam
Chief Sales & Merchandising Officer, Managing Director US, Greenland Ruby
Michele Billam is Chief Sales & Merchandising Officer, Managing Director US for Greenland Ruby. She leads the company’s merchandising, marketing, global jewelry design & sourcing, and wholesale distribution channels, as well as serving as the Managing Director for their US based operations.
Billam joined GR in 2021 as a Retail Strategy and Business Development Consultant and pivoted into numerous roles within the organization including strategic pricing, merchandise operations, financial planning and analysis, and wholesale account acquisition before joining the company full time as Chief Sales & Merchandising Officer in 2022. She was later named Managing Director for the US and acquired the company’s global marketing responsibilities in July 2023.
Previously, Billam worked at Starboard Cruise Services (LVMH Selective Retailing Group) as the Divisional Merchandise Manager for the Fine Jewelry, Timepieces and Luxury divisions. She also held Director of Merchandising positions for both Signet Jewelers and Helzberg Diamonds. Billam’s early career includes positions in buying, planning and trend merchandising for Payless ShoeSource, Hallmark Cards, and Things Remembered.
With a diverse skill set spanning jewelry, luxury, apparel, shoes, accessories, licensing, and home goods, she brings an unique level of expertise to the table. A dedicated team leader, adept negotiator, and visionary, she creates strategies that foster innovation and drive growth. Her intuition for enhancing product performance and brand positioning consistently delivers gross margin and revenue gains. She has cultivated mutually respectful and trusted retail partnerships in multiple channels of distribution.
Billam earned her undergraduate degree in business administration from Washburn University and is a Gemological Institute of America (GIA) Diamonds Graduate.
29). Amy Kocourek
Chief Merchandising Officer, Kendra Scott
Amy Kocourek is the Chief Merchandising Officer of Austin-based jewelry and accessories brand Kendra Scott. In her role, she leads all product functions, including design, merchandising, product development, production, planning, allocation, distribution, and logistics. Kocourek is a champion of the brand’s core pillars of fashion, family, and philanthropy integrating these into every customer experience within Kendra Scott.
Being drawn to emerging businesses and change, she has led the incubation of new businesses inside large companies. Yellow Rose by Kendra Scott is the latest example. Kocourek is a champion for innovation and has forged several unique product partnerships with relevant brands, including the most recent Barbie x Kendra Scott collaboration. She sets vision with an eye for what’s next and takes bold action to lead a company’s focus delivering consistent results and accelerating sales year over year. Throughout her career, she has been known for her unwavering passion, clear vision, innovative thinking, and being a change agent.
Before Kendra Scott, Kocourek was an EVP at Kohl's and was a part of the senior team that led the organization through digital transformation becoming a leading omnichannel retailer. Her career spans over 25 years of experience in the retail industry across several channels, including vertical specialty, digital, and department stores.
30). Julie Sutton
Senior Director, Government Affairs & Global Impact, VF
Julie Sutton is Senior Director of Government Affairs and Global Impact at VF Corporation, a global leader in branded lifestyle apparel, footwear, and accessories. Sutton is responsible for educating policymakers and external stakeholders on VF’s policy positions on trade, climate, environment, human rights, and responsible sourcing. She advocates for these policy positions at the state and federal levels and represents VF’s interest in Washington DC, Latin America, and the European Union/broader Europe.
In her global Impact role, Sutton leads VF’s corporate human rights program, aligned with international standards, to prevent, mitigate, and remediate adverse human rights impacts within VF’s value chain. VF’s human rights efforts prioritize women’s empowerment, supporting child rights, eradicating forced labor, and promoting freedom of association. Sutton leads the team responsible for human rights due diligence.
Prior to this role, Sutton led external engagement for VF’s Sustainability and Responsibility department, which accelerates social and environmental leadership through VF’s global supply chain with external stakeholders. She led the team responsible for VF’s sustainability reporting on benchmarks, ratings, and rankings as they relate to Environmental, Social, and Governance standards. Sutton holds a master’s degree from George Washington University and an undergraduate degree in international economics and Spanish from the University of Kentucky.
32). Angie Goldberg
Chief Growth Officer, Ardent Mills
Angie Goldberg is a dynamic leader with a strong financial background who excels at building powerful brands, driving consumer loyalty, and creating innovative products. She is an analytical thinker with a proven track record of translating consumer insights into uniquely positioned and profitable products that generate significant revenue growth.
Goldberg is currently the Chief Growth Officer at Ardent Mills, the premier flour-milling and ingredient company. As the head of innovation, research, quality, and technical services, marketing sales, and the Annex by Ardent Mills, her focus is on delivering consistent value to customers - all part of the plan for long-term, diverse, and sustainable growth. Goldberg is passionate about the role Ardent Mills plays as the trusted partner in nurturing customers, consumers, and communities through innovative and nutritious grain-based solutions.
Goldberg earned an MBA in Marketing and Management Strategy from Northwestern University’s Kellogg School of Management.
34). Alexandria Collis
Senior Director, Operations, Princess Polly
Alexandria Collis is a highly accomplished leader renowned for building exceptional, efficient, and cohesive teams across operations, customer support, retail, and e-commerce. Drawing on her unique background as a former professional athlete and leader, she fosters innovation in her teams and finds joy in being a leader who inspires others through passion and purpose.
As the Senior Director of Operations at Princess Polly, one of the fastest-growing fashion brands in the world, Alexandria oversees strategy and innovation for CX, and Operations, and leads the brand's entry into brick-and-mortar retail stores. She is passionate about enhancing team dynamics and empowering her colleagues to become inspiring and energetic leaders themselves. Not only has she successfully established an industry-leading customer experience utilizing cutting-edge technology and platform optimization, but she has also crafted a highly scalable end-to-end customer support journey that fosters customer satisfaction and brand advocacy. With extensive knowledge and expertise in fostering Operational x Customer Experience synergy in e-commerce, her insights are highly sought after as a speaker on the topic.
Alexandria's outstanding achievements have been recognized across the industry with over a dozen prestigious awards, including Retail TouchPoints 40 Under 40, Stevie Awards for Sales and Customer Service: Woman of the Year in Customer Service, Customer Service Department of the Year - Retail, Young Customer Service Professional of the Year, Best Customer Satisfaction Strategy, American Business Awards Customer Service Executive of the Year, International Business Awards Customer Service Executive of the Year. Prior to her passion for operations, she was a professional figure skater and has performed in over 40 countries and 200 cities. She is a US Figure Skating Double Gold Medalist and continues to train and perform whenever she can.
36). Andrea Lieberman
Chief Creative Officer & Founder, A.L.C
Born and raised in Manhattan, Andrea Lieberman graduated from Parsons School of Design with a fashion degree and began her multifaceted journey into the world of style and fashion. Post-graduation, she gained invaluable hands-on experience with a number of seasoned designers and creatives. She subsequently lived in Paris and East Africa for several years, giving her exclusive and immersive exposure to global cultures, which forever influenced her visual perspective.
Fast-forward a few years, she exploded onto the styling scene and became a pioneer in female celebrity styling. Lieberman specialized in distinctive, and career-defining looks for globally recognized women and world-renowned media publications. Lieberman ultimately established identifiable, personal brands for these women by creating pivotal cultural moments on the red carpet and throughout the music industry – all through style and fashion.
Lieberman’s international travels and experiences with her celebrity clientele inspired her to launch A.L.C. She wanted to refocus her energy on real women, so she went on to create versatile, beautifully crafted staples that women’s wardrobes were missing.
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38). Jessica Rennard
Chief Merchandising Officer, Helpsy
Jessica Rennard is an educator and revenue driver in the sustainable fashion sector. She has worked in the resale market for the majority of her career and has helped develop the industry. In 2020, she launched a secondhand business that supplies inventory to casual sellers who utilize e-commerce marketplaces.
Rennard now works for Helpsy as Chief Merchandising Officer. Helpsy is a certified B corp and clothing collection and resale company whose mission is to keep clothing out of landfills. Rennard started at Helpsy as the head of re-commerce sales in 2022. After less than a year, she was promoted to the C-suite. She believes that Helpsy’s role in the circular economy plays a role in strengthening modern society.
Rennard holds a Master's in Public Administration from West Chester University of Pennsylvania, where she also earned an undergraduate degree in sociology. Rennard is currently on the board of The Wardrobe (formerly Career Wardrobe).
40). Melanie Deschaine
Senior VP, Sales, Consumables, Team Direct
Melanie Deschaine is the Senior Vice President of Sales of Consumables for Team Direct, the leading sales management firm in northwest Arkansas. She leads the multifunctional sales team across Walmart's Consumables division, including beauty, personal care, baby, pet, household paper, and cleaning.
Deschaine is an innovative, creative, and strategic leader with over 15 years of progressive experience across mass retail, CPG, and startup companies. She is skilled in people leadership, relationship management, negotiation, and strategic planning, balancing both art and science to drive exponential growth. Deschaine was previously a VP at Bubble Skincare, the first modern, affordable, science-backed skincare line formulated to clean, balance, and hydrate young skin.
Earlier in her career, Deschaine spent nearly 11 years with Walmart cosmetics and beauty merchandising. She graduated from John Brown University with an undergraduate degree in business.
42). Lauren Forbes
Director, Diamonds & Gemstones, Valerie Madison Fine Jewelry
Lauren Forbes is the Director of Diamonds and Gemstones for Valerie Madison Fine Jewelry, an independent jewelry designer located in Seattle, WA.
With a data-driven mindset, Forbes manages all buying for the company and implements new strategies for stone procurement, pricing analytics, and inventory management to maximize GMROI. She has developed top-tier luxury sales training and product knowledge training modules for the VMFJ sales staff and has acted as a leader and mentor for the sales team. With her passion for luxury goods, Forbes elevates the VMFJ brand through innovative ideas related to trend forecasting and sales campaigns. In addition to her responsibilities, she has ranked as the top salesperson in 2021 and 2022, bringing in 40% and 32% percent of the company’s annual revenue.
After obtaining her undergraduate degree in geology from Western Washington University, Forbes received her graduate gemologist and graduate pearl's diplomas through the Gemological Institute of America. She is a JA-Certified Senior Sales Professional and Jewelers of America 20 under 40 class of 2023. She currently serves on Seattle's Women's Jewelry Association board as VP of programming and is the founding president of the GIA Alumni Collective's Seattle Chapter.
44). Jeanette Jolley
Creative Director, Camping World
Jeanette Jolley, a highly accomplished television and commercial producer, currently serves as the Creative Director at the Fortune 500 company Camping World. Jolley is a visionary leader, adept at orchestrating complex productions and inspiring teams to deliver exceptional results consistently. Her expertise spans over 20 years in the entire spectrum of television production, from meticulous pre-production planning to seamless post-production execution, making her a formidable force in high-pressure business environments.
Commencing her career at Paramount Pictures two decades ago, Jolley has spearheaded numerous national television broadcasts for prominent networks, such as CBS, TLC, FOX, HGTV, Discovery, NBC, and Netflix. Her portfolio boasts an impressive array of projects, including the Emmy Award-Winning ABC’s Extreme Makeover: Home Edition, the Emmy-nominated ABC’s Ocean Treks with Jeff Corwin, and CNBC’s Blue Collar Millionaires, as well as compelling AudienceNetwork music documentaries, among others. Beyond her contributions to television, Jolley’s prowess extends to the realm of commercial and branded entertainment, where she has worked with clients, including Chevrolet, La-z-boy, Kraft, Hilton, Marriott, and an extensive roster of brands, including her current affiliation with Camping World. Her global expeditions, documenting cultural diversity and adventure across over 80 countries have further honed her ability to tell compelling stories that resonate with audiences worldwide.
Outside of her production endeavors, Jolley serves as a regional Emmy judge, valued panelist, and guest speaker at film and TV organizations throughout the US. She is equally dedicated to philanthropic pursuits, particularly in championing the cause of orphan and foster care children globally. Her journey as an adoptee from Orange County, California, fuels her advocacy, making her a compassionate advocate for those in need.
View the complete list of awardees.