Tracy Pettingill
Company:
GIG Car Share, AAA Mountain West Group
Title:
Director of Customer Support and Operations
Category:
Utah
Award Year:
2022
Profile
Tracy Pettingill began her career over 25 years ago. She first joined GIG Car Share in 2017 as a member support lead and is now the Director of Member Support leading a cross functional team to drive customer success.
During her career with AAA Mountain West Group and GIG Car Share, she has supported the launch of several other organizations within the company. During her tenure, Pettingill showcased her experience in change management, stakeholder engagement and risk identification and mitigation. Her passion is leadership and focused ROI with high performing teams. Pettingill graduated from American InterContinental University with a master's degree in business management and accounting, and an undergraduate degree in business management.
Areas of Expertise
Leadership, customer service, ability to execute quickly, call center operations, transformational thinking
Company Overview
100 year old company which delivers exceptional member service as they continue to assist with Emergency Road Side Service.
Interests
Reading, raising chickens and ducks, traveling, and smart mobility solutions for the future.